IT Support Specialist
hace 1 día
We are seeking a highly skilled and motivated Technical IT Support Professional to join our Amazon Operations team. As an IT Support Specialist, you will play a key role in delivering exceptional customer service and support for our European network.
Job SummaryThe successful candidate will have the opportunity to work alongside our industry-leading engineers to solve complex technical challenges, manage and deploy various IT devices and technologies, and identify process improvement opportunities.
Key Responsibilities:- Provide high-quality IT support to our customers, resolving technical issues efficiently and effectively.
- Manage and deploy diverse array of IT devices and technologies across our site types.
- Dive into technical details to diagnose and reproduce straightforward issues with Amazon technology products.
- Regularly collaborate with Amazon Operations teams to identify opportunities for process improvement or standardization.
- Work on innovative projects that directly impact our customer experience.
Amazon Operations is the backbone of the Amazon customer experience, with over 50 fulfillment centers, hundreds of delivery stations, and tens of thousands of employees working together to deliver items to customers safely and efficiently.
About Our TeamOur IT teams keep Amazon's operations running smoothly by resolving complex hardware, software, server, and infrastructure issues. We have a strong support model based on both on-site and remote support teams spread across our network.
Your Career GrowthAs an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives.
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