IT Support Specialist
hace 1 semana
About Amazon Operations
Amazon's operations team is the backbone of our customer experience, working together to efficiently deliver items to customers. With over 50 fulfillment centers, hundreds of delivery stations, and tens of thousands of employees, we prioritize safety and teamwork while maintaining a shared work ethic.
Job Responsibilities
We're looking for an IT support specialist who can deliver high-quality technical support to our customers. Key responsibilities include:
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- Managing and deploying various IT devices and technologies across our sites.">
- Diving into technical details to diagnose and reproduce issues with Amazon technology products.">
- Collaborating with Amazon operations teams to identify process improvements and standardization opportunities.">
- Working on innovative projects that enhance our customer experience.">
- Proactively identifying opportunities to improve processes and standardize systems.
A Day in the Life
As an IT support specialist intern, you'll have the opportunity to work alongside experienced engineers who innovate every day on behalf of our customers. You'll be matched with a local IT supervisor and mentor, working together to provide technical support to our operations network.
About the Team
Our IT teams keep Amazon's operations running smoothly by resolving complex hardware, software, server, and infrastructure issues. Our support model combines on-site and remote teams spread across our network.
Requirements
To be considered, you should currently be in your penultimate or final year, working towards a degree in IT, Computer Science, Engineering, or other tech fields. You must also be eligible for a full-time internship of 3-6 months and possess strong problem-solving skills, with excellent communication and teamwork abilities.
Benefits
As an Amazon intern, you'll gain valuable experience, develop new skills, and be part of a diverse and inclusive team. We offer a competitive salary and benefits package, including a base salary of around $60,000 - $80,000 per year, depending on location and experience.
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