Technical Support Specialist
hace 1 mes
Amspace Recruitment Consultancy is seeking a skilled Technical Support Advisor to join our dynamic team in Barcelona. As a German-speaking professional, you will provide exceptional 1st level IT support to client workers.
Key Responsibilities:
- Provide 1st level support via phone, email, chat, or self-service portal.
- Perform root cause analysis and troubleshooting using remote access.
- Monitor and categorize IT requests and issues in the client's ITSM service management system.
- Achieve a high first resolution rate using internal knowledge databases.
- Cooperate with 2nd level service teams and external providers.
- Support client employees in operating user systems and peripheral devices.
Requirements:
- Bilingual/proficient in German, with very good English skills.
- Experience in 1st or 2nd level IT support, preferably in larger environments.
- Strong knowledge of Windows 10, Office 365, and MS Teams.
- Proficient in hardware and software troubleshooting.
- Analytical skills for complex issues.
- Experience with ITSM ticket systems, preferably ServiceNow.
- Familiarity with ITIL V4 processes is advantageous.
- High customer service orientation and responsibility.
- Reliable and systematic work approach.
- Eagerness to learn and develop technical and soft skills.
- Willingness to work in shifts.
- Highly motivated to work within a global team.
Benefits:
- Competitive salary and performance bonuses.
- Relocation package to assist with moving to Malaga.
- Opportunities for career growth and development.
- A vibrant and inclusive work environment.
- Comprehensive training and professional development programs.
-
Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Dow Jones A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dow Jones in Barcelona. As a Technical Support Specialist, you will provide exceptional support for our destination and integration products, resolving complex technical issues for our customers.
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España IT Smart Finance A tiempo completoTechnical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will play a critical role in ensuring the delivery of high-quality technical support to our customers.Key Responsibilities:Technical solution of customer problems;Routing of incidents to...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Hms Networks Ab A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Hms Networks Ab. As a Technical Support Specialist, you will be responsible for providing technical support to agents and customers, as well as assisting the sales team with product-related queries.Key ResponsibilitiesProvide technical support to agents and customers...
-
Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoJob Title: Technical Support SpecialistLocation: Athens, GreeceOur company, a leading provider of contact centre outsourcing services, is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, and chat. Your primary goal will...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España K-LAGAN A tiempo completoTechnical Support SpecialistWe are looking for a skilled Technical Support Specialist to join our team at K-LAGAN.About the roleAs a Technical Support Specialist, you will be responsible for providing excellent customer support, working proactively to identify and resolve issues, and continuously improving customer satisfaction.Key responsibilitiesProvide...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Dow Jones A tiempo completoJob Title: Technical Support SpecialistJob Summary:At Dow Jones, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and guidance to our global customers and sales organization.Key Responsibilities:• Provide technical support and...
-
Technical Support Specialist
hace 4 semanas
Barcelona, Barcelona, España K-LAGAN A tiempo completoTechnical Support SpecialistAt K-LAGAN, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support, working proactively to identify and resolve issues, and continuously improving customer satisfaction.The ideal candidate will have a...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Title: Support SpecialistAt Blu Selection, we are seeking a highly skilled and customer-focused Support Specialist to join our team. As a Support Specialist, you will play a critical role in providing exceptional technical support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide comprehensive technical support for...
-
Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Expatgenius A tiempo completoJob DescriptionA career opportunity has arisen for a skilled Technical Support Specialist to join our team at Expatgenius. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. We are seeking a highly motivated and organized individual who is proficient in German and has a...
-
Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Manning Global Ag A tiempo completoJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled technical support specialist to join our team at Manning Global Ag. As a technical support specialist, you will be responsible for monitoring and operating equipment, servers, and applications. This role requires strong technical skills and the ability to work in a fast-paced...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Description:We are seeking a skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support via email and phone callsAddress credit card holders' inquiries and...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Topdon Europe Sl A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Topdon Europe Sl. As a Technical Support Specialist, you will be responsible for providing technical support to our clients through various channels, including TeamViewer, phone, email, and in-person visits.Key Responsibilities:Provide technical support to clients...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Kion Group A tiempo completoJob Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Kion Group. As a Technical Support Specialist, you will be responsible for providing 2nd and 3rd level support for Truck Diagnosis related requests and Digital Truck Services related issues.Key Responsibilities:Provide 2nd and...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Arena A tiempo completoJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our global support organization. As a member of our team, you will be responsible for providing world-class technical support to our customers and partners.Key Responsibilities:Manage a team of support engineers and their performanceWork...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about delivering exceptional customer experiences?We're seeking a skilled Technical Support Specialist to join our team at Blu Selection.As a Technical Support Specialist, you will be responsible for providing top-notch support to our B2B partners, addressing their IT-related issues, and ensuring their satisfaction.You will be the first...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting technical issues and providing solutions? We're looking for a skilled Technical Support Specialist to join our team in Barcelona.Key ResponsibilitiesAs a Technical Support Specialist, you will be responsible for:Providing technical support to...
-
Technical Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Merantix A tiempo completoJob OverviewAt Merantix, our Customer Support Team is a hub of innovative problem solvers who thrive on delivering exceptional customer experiences. We are seeking a skilled Technical Support Specialist to join our team and support our customers through their daily operations.About the RoleThis hybrid role combines remote and in-office work, offering...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Support customers with inquiries related to telecom...
-
Technical Support Specialist
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our customers, focusing on telecom services.Key ResponsibilitiesSupport customers with inquiries related to telecom services, focusing on technical...
-
Technical Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Hms Networks Ab A tiempo completoTechnical Support RoleThis is a challenging opportunity to join our team as a Technical Support Specialist. Your main responsibilities will include providing technical support for our products, as well as training and documentation tasks. If you have a solid technical background in field bus technologies and domotics & inmotics technologies, and excellent...