Customer Service Operations Manager

**Job Title:** Customer Service Operations Manager**About the Role:Manage a team of customer service analysts responsible for timely, accurate and compliant processing of customer interactions, queries, inbound and outbound calls, emails, chats, claims and returns.Coordinate proactive and reactive communication with stakeholders, aligning both internal and...

Location: Remote (MST Time zone)We are looking for a Customer Service Operations Manager to serve as the front-line contact for Sagan, ensuring seamless communication with customers and supporting our administrative and operations team. This role involves managing inbound calls, scheduling, assisting with customer service inquiries, and providing general...

**About Serco**Serco is a leading provider of space services with a skilled workforce that has supported over 50 space missions on behalf of more than 10 space or government agencies globally, including the ESA and NASA.The European Space Agency (ESA) reorganized its scientific satellite mission development and operations in 2020, grouping tasks like uplink,...

Company OverviewMotorpoint is the UK's leading omnichannel car retailer, offering nearly new cars to customers through various channels. We prioritize delivering exceptional choice, quality, service, and value in a way that suits our customers' preferences.We are currently undergoing a significant digital transformation and expanding across the UK, creating...

About the RoleWe are seeking a Customer Service Operations Manager to join our team in Madrid, Spain. The successful candidate will be responsible for delivering best-in-class service experiences for our customers, driving engagement within the team, and managing relationships with multiple partners and stakeholders.Key ResponsibilitiesManage operational...

Job Description:    As a key member of the Zentiva Group, we are seeking an experienced Customer Service Operations Manager to join our team. In this role, you will be responsible for ensuring effective customer service, resolving customer queries and issues, and maintaining high levels of customer satisfaction.Key Responsibilities:    • Manage and...

Company Overview: Serco is a leading provider of space services with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 space or government agencies around the globe, including the ESA and NASA. The company's expertise spans mission operations, data processing, and archiving.Job Summary: We are seeking an...

**Job Overview**At Msx International Inc., we are seeking a seasoned Customer Service Team Leader and Operations Manager to join our team in Madrid or Barcelona. This is an exciting opportunity for an experienced professional to lead a team of customer service agents and drive business growth.**Job Description**Supervise and support a team of customer...

Service Manager Job SummaryThe Service Manager will be responsible for the overall service delivery of Serco's Work Areas in the Science Operations Activity Domain (S-SCO).The Service Manager will maintain the Service Management Plan and management deliverables, in accordance with ESA Frame Contract 2 (EFC2) SCO Management Requirements Document (MARD),...

Job DescriptionThe Customer Service Coordinator and Field Operations Manager plays a pivotal role in our organization, acting as the primary point of contact for customers while overseeing the efficient management of field operations. This dual responsibility requires exceptional communication skills, problem-solving abilities, and a proactive approach to...

About the Role: We are seeking a highly skilled and experienced Senior Customer Service Operations Manager to join our team in Madrid. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key Responsibilities:Operational Excellence: Lead...

About the RoleAt Motorpoint, we're on a mission to deliver unparalleled customer experiences across our omnichannel car retail platforms.We're seeking a skilled Customer Service Manager to join our team and play a pivotal role in maintaining our strong reputation with customers.This is a fantastic opportunity to work with an amazing group of people who are...

Job DescriptionThe Customer Service Operations Coordinator is a critical role within Vertiv Co, responsible for ensuring the efficient operation of our field service team. As a key member of our operations team, you will be instrumental in scheduling and assigning jobs to our customer engineers and subcontractors, ensuring that we meet our customers'...

Customer Service Manager Role OverviewWe are seeking a seasoned Cross Border Talents professional to lead our customer service team in Madrid. This role is perfect for a results-driven individual with exceptional leadership skills and a passion for delivering top-tier customer care.About the JobThe ideal candidate will have at least 3-5 years of experience...

About VirtuagymVirtuagym is a fast-growing company that requires a new face to complement our team. As Customer Operations Manager, you will be the owner of our CS tech stack and all operational-related workflows/designs.This is a full-time remote position from Spain, where you will work for our global teams.What this role looks likeAs our Customer...

Company OverviewInPost Iberia is a leading logistics company committed to delivering exceptional customer experiences. Our team is dedicated to ensuring the smooth operation of our delivery services, and we are seeking a highly skilled Customer Service Representative to join our ranks.Job SummaryWe are looking for an experienced Customer Service...

Job Overview: Axionova Engineering Limited seeks a highly skilled Customer Service and Operations Coordinator to join our team. This is a full-time, remote position with a competitive salary of $65,000 per year.

Unlock a World of OpportunitiesWe are seeking a highly skilled Customer Service Operations Expert to join our dynamic team at American Express.This is an exciting opportunity to work with a global and diverse community of colleagues who share an unwavering commitment to backing our customers, communities, and each other.As a Customer Service Operations...

Job SummaryWe are seeking a highly skilled Hotel Service Operations Manager to join our team at Mandarin Oriental Ritz, Madrid. As a key member of our hotel operations, you will be responsible for leading and supporting the Room Service department in delivering exceptional guest experiences.About UsMandarin Oriental Ritz, Madrid is a luxurious hotel located...

OverviewAs a Senior Operations Manager, you will be responsible for leading a team of customer support professionals to deliver exceptional service to our clients. The role requires strong leadership and management skills, with the ability to motivate and develop team members to achieve their full potential.