Customer Service Representative With Slovenian Language Skills

hace 1 mes


Barcelona, Barcelona, España Salve Consulting A tiempo completo

About the Role:

We are seeking a highly skilled Customer Advisor to join our team. As a Customer Advisor, you will be the first point of contact for customer inquiries, ensuring a positive experience with every interaction.

Key Responsibilities:

  • Understand and address customer needs effectively
  • Engage with international travelers and accommodation providers globally
  • Ensure high-quality customer service at all times
  • Resolve inquiries related to services, payments, and technical issues
  • Provide accurate information and follow established procedures
  • Communicate with customers via email and phone

Requirements:

  • Proficiency in Slovenian at a C2 level, along with advanced English skills
  • Strong written and verbal communication abilities and excellent interpersonal skills
  • Proficiency in PC tools such as Office 365, CRM databases, and other internal platforms
  • A proactive, solution-oriented mindset for handling customer issues
  • A positive and motivated attitude for managing challenging situations
  • A goal-driven work style and adaptability to evolving priorities and processes
  • Familiarity with accommodation platforms
  • Previous experience in customer service or contact centers is an advantage

What We Offer:

  • Access to the "Feel Good" program, offering activities like Spanish lessons, quizzes, and group events
  • Free private health insurance available with a permanent contract
  • Flexible benefits such as nursery and transport subsidies after the probation period
  • An international and diverse workplace
  • Modern office location, well-connected by public transport and near Glories shopping center (Westfield)
  • Complimentary coffee daily and fresh fruit once a week
  • Join a leading department within the travel industry, offering excellent learning and career development opportunities

How to Apply:

If you are eager to deliver top-notch customer service and meet the qualifications above, we invite you to apply.



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