Werfen Technical Repair Specialist
hace 1 mes
About the Role
As a key member of the Werfen team, you will be responsible for the technical repair and verification of instrument systems. Under the direction of the Service Specialist Manager, you will develop and execute tasks relative to technical repair, updates, upgrades, preventive maintenance, and product enhancements.
Key Responsibilities
- • Perform technical repairs on assigned systems, including updates, upgrades, preventive maintenance, and product enhancements. • Perform technical refurbishment of equipment modules. • Programme, execute, and report on service calls. • Assertive and clear communication with colleagues. • Promote and facilitate compliance with Werfen's core values: Integrity, Leadership & Management, Delivering Results, and Customer Focus. • Other duties as assigned by the Service Specialist Manager and the Service Director.
Networking/Key Relationships
You will work closely with other roles within service, including Service Specialist Manager, Service Area Manager, Service Director, Helpline, Field Service Engineer, and Supply Chain.
Skills & Capabilities
- • Strong problem analysis and problem-solving skills. • Organizational skills and customer service orientation. • Strong communication skills. • Responsibility and adaptability. • Ability to build a team.
Travel Requirements
N/A.
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