Senior Technical Field Specialist
hace 5 días
Overview
We are a leader in Instrumentation for Science and Technology, seeking a skilled Senior Technical Field Specialist to provide high-quality service to our clients. As a key member of our team, you will be responsible for delivering technical support in assigned areas, collaborating with manufacturers' specialists to resolve complex issues.
Job Summary
The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to work autonomously in a fast-paced environment. You will perform preventative maintenance, repair, and installation of instruments at customer sites, including electrical and mechanical testing. Additionally, you will provide operational training to clients after installation and diagnose system failures to implement effective solutions.
Key Accountabilities:
- Perform preventative maintenance, repair, and/or installation of instruments at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
- Provide operational training to clients after installation.
- Diagnose system failures and implement the best solution.
- Coordinate with specialists to solve complex service calls efficiently.
- Inform clients about new products and contribute to develop service agreements.
Minimum Requirements:
- Flexible, structured, and a real team player, capable of working autonomously.
- Professional qualification or bachelor's degree in science areas (electronics, mechanical engineering, physics, biomedical engineering).
- Knowledge of electricity, electronics, and/or IT.
- Minimum 2-3 years of experience in service.
- Excellent interpersonal, communication, and customer service skills.
- Fluent Spanish and English.
- Availability to travel across Spain (30% of time).
Salary and Benefits:
We offer an attractive salary range of €60,000 - €80,000 per year, depending on experience, as well as opportunities for professional growth and development. Our benefits package includes comprehensive health insurance, pension plan, and paid time off.
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