Senior Technical Support Specialist

hace 5 días


Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo

We are seeking a highly skilled Senior Support Engineer to join our team in Barcelona. As a key member of our technical team, you will be responsible for providing first-line support for Engineering Software clients, including troubleshooting and resolving technical issues.

The ideal candidate will have a strong background in IT, with experience in engineering software, Microsoft Windows technologies, and hardware configuration and administration. You will also have excellent communication skills, both written and verbal, and be able to work effectively in a team environment.

Key Responsibilities:

  • Provide first-line support for Engineering Software clients, including troubleshooting and resolving technical issues
  • Configure and administer workstations, laptops, and other shared resources in a network environment
  • Administer user accounts, including platform image creation and deployment, maintenance, and updating
  • Collaborate with the day-to-day operations of the DT Unit

Requirements:

  • University degree in computer science or related field
  • Minimum of 3 years of experience in performing tasks covering the technical areas mentioned above
  • Excellent English oral and written communication skills
  • Ability to work both autonomously and in a team

What We Offer:

  • Be part of exciting and innovative projects
  • Join a multicultural team of highly experienced professionals


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