Field Technical Support Specialist
hace 1 mes
About the Role:
We are seeking a highly skilled Field Technical Support Specialist to join our team at Beckman Coulter Diagnostics. As a Field Technical Support Specialist, you will be responsible for providing frontline support to our customers by resolving technical issues and troubleshooting problems.
Key Responsibilities:
- Provide technical support to customers through phone, email, and on-site visits.
- Resolve technical issues and troubleshoot problems with Beckman Coulter equipment.
- Develop and maintain knowledge of Beckman Coulter products and services.
- Collaborate with internal teams to ensure seamless customer support.
- Travel to customer sites to provide on-site support and training.
Requirements:
- Associate degree in a technical field or equivalent experience.
- Fluent in English verbal and written communication.
- Ability to travel up to 50% of the time.
- Previous experience in field technical support or a related field is preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading company in the diagnostics industry.
How to Apply:
If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
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