Field Technical Support Specialist

hace 3 semanas


Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completo
Key Responsibilities

As a Field Technical Support professional at Beckman Coulter Diagnostics, you will be responsible for providing frontline support to customers by resolving technical issues and problems through troubleshooting and technical expertise.

You will drive revenue growth while ensuring strong customer contract retention rates and warranty conversion. Your critical thinking skills will be essential in resolving instrumentation performance issues, training customers, and verifying the operational performance and data quality of systems.

Key Skills and Qualifications
  • Associate degree in a technical field, such as biomedical engineering or instrumentation
  • Ability to travel and provide support in assigned geography, as well as periodic travel to other areas and overnight travel
  • Fluent in English verbal and written
  • Previous experience in diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer
About Beckman Coulter Diagnostics

Beckman Coulter Diagnostics is a leading provider of diagnostic solutions for the global healthcare industry. Our vision is to relentlessly reimagine healthcare, one diagnosis at a time. We are committed to providing our customers with the highest quality products and services, and we are seeking a talented and motivated individual to join our team as a Field Technical Support professional.



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