French and Spanish Customer Service Representative for Electric Cars
hace 4 semanas
Job Title: French and Spanish Customer Service Representative for Electric Cars
About the Role:
We are seeking a highly skilled French and Spanish Customer Service Representative to join our team at Apply2Day. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our French and Spanish-speaking customers.
Responsibilities:
- Provide detailed information and support to customers on our range of car spare parts.
- Help customers navigate their questions, troubleshoot issues, and guide them in selecting the perfect components for their vehicles.
- Maintain and update customer records in our system, ensuring accuracy and confidentiality.
- Coordinate with internal departments to resolve customer issues efficiently.
- Provide feedback from customers to help improve products and services.
Requirements:
- Fluent French, Spanish, and English (spoken and written).
- Availability to work 24/7 to ensure continuous support.
- Previous experience in a high-level support role within the automotive industry is preferred.
- Strong problem-solving abilities and excellent communication skills.
- Familiarity with CRM tools or willingness to learn.
Benefits:
- 1400 Euro gross monthly salary (14 salaries per year).
- Mobile plan and special discounts on internet, mobile, landline connection.
- Paid training and development opportunities.
- Multicultural and modern working environment.
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