French Customer Service Representative
hace 1 semana
Teleperformance Spain, a leading customer experience management and contact center services provider, is seeking a French Customer Service Representative to join its team in Barcelona. Our company is committed to delivering exceptional service to our clients and customers, and we are looking for a highly motivated and customer-focused individual to contribute to our success.
As a French Customer Service Representative, you will be responsible for providing frontline service to customers, responding to their inquiries, and ensuring that their needs are met. You will also work closely with our team to develop and maintain a working knowledge of our products and services.
Requirements for this role include a native level of French, the ability to speak and write English fluently, and a minimum of 2 years of customer service experience, preferably in a similar industry. You should also possess excellent customer focus, the ability to work to tight deadlines, and IT literacy, with previous Salesforce knowledge being an advantage.
Benefits of working with Teleperformance Spain include a full-time salary of 18,461.68€ gross per year, a hybrid working model in Barcelona, and a referral program that offers a fee of up to 2,000€ depending on the language and project. We also offer a permanent presence of coaches who will facilitate your personal and professional development, a competitive benefits package, and a great work environment with excellent colleagues and social arrangements.
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