Customer Service Representative with French Language Expert
hace 5 días
About Teleperformance
Teleperformance is a global leader in customer experience management, employing over 420,000 people in 88 countries. We deliver exceptional services to major international companies, operating across various industries and continents. Our mission is to provide inspiring work environments that foster job satisfaction and employee pride.
Job Opportunity
Teleperformance Spain, with 10 locations and over 4,700 employees, seeks a Customer Service Representative with fluency in French. This role offers an exciting opportunity to engage with clients, demonstrate products, and drive sales while working in a dynamic team environment.
Responsibilities
- Provide superior customer service by making information readily available
- Demonstrate products and services as necessary, building trust with clients
- Develop product knowledge through various resources, sharing expertise with colleagues
- Identify opportunities to sell products in challenging markets, research client bases, and create plans for customer acquisition and retention
- Analyze target markets, create engaging strategies, and train sales teams on effective selling techniques
Requirements
- Native French speaker with advanced English proficiency
- Excellent written, verbal, and interpersonal communication skills
- Ability to work independently and as part of a team
- Organizational skills, reliability, and attention to detail
What We Offer
- Competitive salary: €18,953.85 gross/year + performance bonuses up to €1,800 gross/year
- 38.5 hours/week, Monday to Friday, from 8:30 to 18:00
- Referral program: bring a friend and earn up to €2,000 depending on the language/project
- International business casual environment
- Full-time role, Monday to Friday
- Temporary contract
- Comprehensive benefits package
Key Benefits Teleperformance offers an excellent work environment, great colleagues, social arrangements, and personal development opportunities. Join our dynamic team and take your career to the next level
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