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Customer Service Representative with French Language Skills
hace 1 mes
Teleperformance Spain, a leading provider of customer experience solutions, is seeking a highly skilled Customer Service Representative with French language proficiency to join their team.
Key Responsibilities
- Provide exceptional customer service to clients in French, ensuring a high level of satisfaction and loyalty.
- Demonstrate a thorough understanding of products and services, making recommendations as needed to meet customer needs.
- Develop and maintain strong relationships with clients, identifying opportunities to upsell and cross-sell products.
- Stay up-to-date on product knowledge and industry trends, sharing insights with colleagues to drive business growth.
- Analyze customer feedback and concerns, implementing process improvements to enhance the overall customer experience.
Requirements
- Native French speaker with advanced level of English.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and development, with a focus on customer experience and service excellence.
- A dynamic and supportive work environment, with a team-oriented culture and collaborative spirit.
