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Front Office Supervisor

hace 1 mes

Cádiz, Cádiz, España Accor Hotels A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Front Office Supervisor to join our team at Rixos Obhur Jeddah, a luxurious integrated resort in Jeddah. As a key member of our front office team, you will be responsible for ensuring seamless guest arrivals, departures, and stay experiences.

Key Responsibilities
  • Prepare for daily arrivals, including room allocation, amenities, and special requests
  • Register and process check-ins, updating guest information in the computer
  • Accountable for cashiering duties, foreign exchange transactions, and night audits
  • Provide exceptional customer service, responding promptly to guest requests and inquiries
  • Resolve guest complaints and liaise with relevant departments to ensure prompt follow-up
  • Issue guest room key cards and maintain effective control for guest security
  • Assist at the Information counter, Foreign Exchange, Night Audit, and Business center as assigned
Requirements
  • Previous hospitality experience
  • Excellent communication and customer service skills
  • Degree in Hospitality or Tourism

We offer a dynamic and rewarding work environment, opportunities for growth and development, and a chance to be part of a global brand.