Customer Service Representative
hace 2 semanas
About the Role
Your role as a Customer Care Advisor at Blu Selection will involve
• Supporting clients' activities by offering world-class service to their customers
• Working on projects of top prestigious and worldwide brands
Key Responsibilities
• Answering incoming queries from customers
• Identifying issues and providing solutions
• Ensuring a high level of customer satisfaction
• Recording data in the CRM system
• Providing ad-hoc support
• Being a team player and participating in the success of the team and project
Requirements
• A native level of German and at least a B2 level of English
• Knowledge of the value and impact that a good customer experience can create
• Being an attentive listener, comfortable and skillful at communicating with people
• Having a drive for excellence and professionalism
• Being a real team player and committed to your work
What's in it for you?
As a Customer Care Advisor at Blu Selection, you will enjoy a long-term opportunity to work with top brands, a package in line with the market, including meal vouchers, reimbursement of transportation costs, private health insurance, and the possibility of relocation to Lisbon.
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