Data-Driven Marketing Operations Specialist

hace 3 días


Madrid, Madrid, España Zoomo A tiempo completo

At Zoomo, our mission is to revolutionize urban transportation by transitioning every mile to Light Electric Vehicles (LEVs). As a pioneering platform in ebike access for professionals, we operate across Europe, the UK, North America, and Australia.
In just four years, with an international team of over 200 people, we've helped transform millions of urban miles to LEVs through our innovative delivery ebikes and fleet management software. Our clients include leading companies like UberEats, Amazon, JustEat Takeaway, Doordash, FedEx, and many more.
We're looking for a highly detail-oriented and tech-savvy Data-Driven Marketing Operations Specialist to support our growth by managing campaigns and automating marketing processes. In this critical role, you will execute and optimize cross-channel campaigns, develop scalable marketing workflows, and ensure the smooth operation of our marketing tools and platforms to drive efficiency and impact.

Key Responsibilities
  • Develop Customer Relationship Management (CRM) Strategies
  • Map and refine customer journeys to provide seamless experiences from onboarding to reactivation
  • Create and implement customer engagement, retention, and loyalty strategies to align with business objectives
  • Optimize lifecycle campaigns to enhance customer satisfaction and loyalty
  • Lead the creation of re-engagement and win-back strategies to reduce churn

Job Requirements

  • Minimum 2 years of experience in marketing operations, CRM marketing, or a similar field, preferably in a fast-paced environment
  • Experience in a startup or B2C rental business is a plus
  • Expertise in Zapier and/or Make
  • Results-driven mindset with excellent organizational skills and attention to detail
  • Strong collaboration and communication skills to effectively coordinate across teams
  • Excellent spoken and written English skills; other languages (French, Spanish, German) are a plus
  • Expertise in Intercom is a plus; knowledge of SQL for advanced data analysis is also a plus

What We Offer

  • A competitive salary of $60,000 - $80,000 per year, depending on experience
  • Benefit from the company's success through equity options, giving you ownership in and financial upside to the company's long-term success
  • Global and country-specific benefits packages
  • Flexible working arrangements focused on delivering OKRs
  • Monthly team outings & events
  • Annual learning and development allowance
  • Mental wellbeing support
  • Diversity and inclusion with equal opportunities for all employees

Estimated Salary: $70,000 per year



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