Compliance Operations Specialist

hace 5 días

Barcelona, Barcelona, España Galderma A tiempo completo
Job Title: Compliance Operations Specialist

Galderma is a leading dermatology company that is committed to advancing the field of dermatology for every skin story. We are seeking a highly skilled Compliance Operations Specialist to join our Ethics and Compliance team.

Job Summary:

The Compliance Operations Specialist will play a critical role in maintaining and further advancing Galderma's Compliance Program. This includes serving as a key contact point and administrator for certain compliance tools, systems, and platforms, developing and delivering trainings on such systems, and supporting implementation projects of new fit-for-purpose tools.

Key Responsibilities:
  • Serve as a key contact point and administrator for certain compliance tools, systems, and platforms, including Galderma's Speak Up Hotline, Compliance Risk Management Platform, and e-Document Management System (eDMS)
  • Develop and deliver trainings on such systems to relevant audiences
  • Support implementation projects of new fit-for-purpose tools, ensuring user-friendliness and compatibility with existing tools and Galderma's ways of working
  • Reporting out of relevant data from such tools and systems to key function and business stakeholders
Training Operations:
  • Manage all global Legal & Compliance trainings in the Learning Management System (LMS), including the setup, testing, assignment, and maintenance thereof
  • Manage completion tracking of global e-trainings, including follow-up with non-completers, and the reporting of completion rates for ESG and other management reporting purposes
  • Support subject matter experts within the Legal & Compliance function (SMEs) in the development of new compliance e-trainings and other training formats, coordinating between vendors and internal contributors as well as translations and reviews thereof
  • Manage the Compliance Training mailbox and coordinating/providing LMS user support
Policies & Procedures:
  • Establish and manage a central Compliance policy repository, including an inventory and responsibility for initiating revisions as indicated by changes or end of lifecycle
  • Support SMEs in establishing new and revising existing policies and procedures, including arranging for translations and reviews thereof as well as formatting
  • Ensure that Compliance policies & procedures are published on eDMS as well as on relevant internal channels
Project Management & Workstream Support:
  • Play a key role in the support and execution of critical workstreams including compliance risk management, global and local monitoring, third-party risk management, and the quarterly convening of Galderma's Global Risk & Compliance Council and its regional equivalents
  • Provide project support to SMEs as required
Collaboration & Engagement:
  • Manage shared mailboxes including the distribution of requests to relevant SMEs and communication back to stakeholders
  • Oversee and manage internal Ethics & Compliance customer-facing documents and materials (i.e., org charts, contact lists, distribution lists, etc.) ensuring that same are appropriately maintained, up to date, and published through relevant internal channels
  • Play a key role in engaging with and serving as an appointed contact for Galderma's Compliance Network across 40+ countries, including regular communication and organizing and preparing meetings and workshops
  • Assist with and proactively drive global and regional communications on specific matters so as to raise appropriate awareness across the organization
Requirements:
  • A relevant Bachelor's Degree is required
  • Proficiency in English (written and oral)
  • 5+ years of legal, compliance, or equivalent business experience in a global role (preferably working in or on behalf of a healthcare company) having gained substantive exposure to, and a knowledge and understanding of, healthcare compliance matters
  • Experience of operating in an in-house legal and/or compliance department environment, applying high levels of precision and diligence in work products
  • Excellent oral and written communication skills
  • Excellent strategic thinking and coordination skills
  • Strong IT skills with the ability to get up to speed with new tools fast
  • Self-starter mentality, solution-oriented, and with a high level of proactivity
  • Ability to adapt quickly to a constantly changing environment
  • Profound project management skills an advantage
  • Experience in working in complex matrix organizations an advantage
What We Offer:
  • You will be working for an organization that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
  • You will receive a competitive compensation package with bonus structure and extended benefit package.
  • You will be able to work in a hybrid work culture.
  • You will participate in feedback loops, during which a personalized career path will be established.
  • You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
Next Steps:
  • If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
  • The next step is a virtual conversation with the hiring manager.
  • The final step is an individual virtual conversation with key team members.

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