Customer Service Representative for Banking Operations
hace 3 semanas
We are seeking highly skilled Customer Support Representatives to join our client's team in Madrid and work within the banking industry.
Key Responsibilities:
- Provide customer service related to banking issues, account opening, password locks, transfers, and more.
- Manage back office operations, including responding to emails, WhatsApp messages, and offering banking products.
- Ensure compliance with regulations, transparency, and client protection requirements.
- Report and follow up on anomalies in application processes.
- Maintain high quality standards and meet sales objectives defined by the entity.
About the Role:
This is an exciting opportunity to work with a leading service provider in the world, offering a competitive salary package, indefinite contract, and 32 calendar days of annual vacations.
What We Offer:
- Competitive salary: approximately €30,000 - €40,000 per year.
- Indefinite contract with opportunities for growth within the company.
- Annual vacations: 32 calendar days.
- Chance to work with the largest service provider in the world.
- Real possibilities of growth within the company.
Requirements:
- Proficiency in one of the following languages: German or Dutch.
- Excellent writing and speaking skills in English.
- Intermediate Spanish skills are a plus.
- Analytical capacity and ability to acquire new knowledge autonomously.
- Ability to guide customers through complex procedures from start to finish.
- EU Citizenship or Residence card.
Ambition Matters:
If you're looking for a challenging role that offers opportunities for growth and development, don't miss this incredible opportunity.
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