Bank Service Representative
hace 4 semanas
We're seeking a Customer Support Representative to join our team at JL Talent Partners in the banking industry.
Key responsibilities will include:
- Providing customer service related to banking issues, account opening, access password locks, transfers, and more.
- Managing back office tasks, such as responding to emails and answering customer inquiries.
- Offering banking products and services to meet customer needs.
- Complying with regulations and requirements for transparency, service information, and client protection.
- Identifying and reporting anomalies in the application process.
- Meeting quality standards and sales objectives defined by the entity.
The successful candidate will have:
- Proficiency in German or Dutch, with good writing and speaking skills in English.
- Intermediate Spanish skills are a plus.
- An analytical mindset and ability to acquire new knowledge independently.
- Strong communication skills to guide customers through complex procedures.
- EU Citizenship or Residence card.
This is a great opportunity to work with a leading service provider and grow within the company.
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