Diamond Sales Expert
hace 1 mes
VRAI is a pioneering digital-first direct-to-consumer brand that's revolutionizing the diamond jewelry industry. With a strong focus on innovation, craftsmanship, and sustainability, VRAI has established itself as a leader in the market.
We're seeking a highly skilled Diamond Sales Expert to join our team in Madrid. As a trusted advisor, you'll play a crucial role in growing our engagement business and delivering an exceptional customer experience.
This role is perfect for individuals who thrive on building strong relationships with customers and creating memorable experiences. You'll have the opportunity to work with a talented team of luxury sales professionals who are committed to offering first-class service.
Responsibilities:
- Be a trusted advisor to clients, providing personalized consultations and demonstrating our sustainably created diamonds and VRAI jewelry.
- Act as an ambassador of the VRAI brand, assisting clients with jewelry selection, diamond education, and company policy.
- Be sales-driven and contribute to company growth by maintaining a calendar of virtual and in-person appointments, managing your lead pipeline, and nurturing/developing leads.
- Collaborate with the sales team on clienteling, sharing customer trends and product feedback to continuously improve the customer experience.
- Work with the marketing and product team on product launches, in-store events, press days, activations, and influencer hosting.
Requirements:
- E-commerce or retail sales experience with a proven ability to close sales in a high-volume environment.
- Diamond expertise and jewelry experience are strongly preferred, with certified gemologists from a reputable institution being a strong plus.
- Independent, motivated, and well-organized with excellent writing and communication skills.
- Compassionate, positive, patient, and people-person with strong technological skills.
- Available to work weekends.
Actual compensation may be higher or lower in the range based on various factors, including job duties, experience, and expertise.
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