Application Support Specialist

hace 7 días

Sevilla, Sevilla, España Copyright Clearance Center (Ccc) A tiempo completo

We are seeking a skilled Application Support Specialist to join our team at Copyright Clearance Center (Ccc). As a key member of our team, you will be responsible for performing application deployments and supporting our software applications for internal and external customers.

Key Responsibilities:

  • Work closely with operation engineers, QA, and software development teams to perform code releases across various environments.
  • Troubleshoot configuration and deployment issues during scheduled release cycles.
  • Liaise with on-site and remote teams to support software deployments and applications.
  • Ensure high availability operational status for all production/non-production software platforms.
  • Participate in 24/7 support for all production applications based on an on-call rotation, with occasional deployments during off-hours.
  • Provide input on production site uptime and stability.
  • Manage the day-to-day operation of system monitoring tools.
  • Actively participate in quarterly weekend releases.

Requirements:

  • 2+ years of experience in a hands-on software release role.
  • Experience with Linux and Windows-based application programs.
  • Knowledge of PowerShell or Linux shell languages.
  • Experience with open-source release software.

Preferred Qualifications:

  • Recipes and cookbooks using CHEF.AWS or equivalent cloud services.
  • Experience with Pingdom, Jira, Splunk, and PRTG.Coordinating releases.
  • A degree in Computer Science or a related technical field, or equivalent work experience.

Copyright Clearance Center (Ccc) is committed to a diverse, inclusive, equitable, and vibrant ecosystem that cultivates opportunity for our team and attracts talented individuals. We provide an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and/or veteran status, and any other characteristic protected by applicable law.

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