Customer Engagement Specialist Iberia

hace 10 horas

Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completo
About Us

DS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast-moving consumer goods, and industrials.

About the Role

The Customer Engagement Specialist will support the local market of DS Smith Packaging organization in the continuous improvement of relationships with customers. This will be achieved by creating positive experiences that underpin long-lasting partnerships through our Model to Serve.

Key Responsibilities
  • Develop and lead a local program of End-to-End Customer Engagement that reaches across the local market, supporting all clusters and business units, in line with Model to Serve.
  • Handle a wide range of workshops, including 1:1, physically, virtually, and hybrid.
  • Help organize and run larger workshops, webinars, and multi-customer events, including the annual customer event.
  • Own the localization of trends and insights, including mega trends, packaging trends, and insights within prioritized categories and retail to e-comm and sustainability.
  • Manage, maintain, and update the physical space of Madrid's Customer Innovation HUB.
  • Build content and compelling storytelling presentations based on relevant trends, insight, and best practice.
  • Support the SMI team on wider End-to-End Customer projects.
About You

We are looking for a candidate with 3-5 years of experience in sales, marketing, and/or brand management within FMCG companies, Retail, research companies, or design agencies.

The ideal candidate will have strong communication and presentation skills, influencing and trust-building skills, and a good level of IT skills.

Fluency in Spanish and English is required, with Portuguese being a plus.

What We Offer

We offer a competitive salary package, outstanding career development opportunities, and a fast-paced stimulating international environment.

  • Customer Engagement Specialist Iberia

    hace 14 horas

    Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completo

    About UsDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials.About the RoleAs a Customer Engagement Specialist for Iberia, you will report to the Head of...

  • Customer Engagement Specialist Iberia

    hace 11 horas

    Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completo

    About UsDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials.About the RoleAs a Customer Engagement Specialist for Iberia, you will report to the Head of...

  • Digital Pre-Sales and Brand Engagement Specialist

    hace 4 semanas

    San Sebastián de los Reyes, Madrid, España Grupo Oesia A tiempo completo

    About Grupo OesíaGrupo Oesía is a multinational company recognized for its innovative technological projects and commitment to creating a better world. With a 45-year trajectory, we have developed technologies and services that benefit over 2,000 million people worldwide.Job DescriptionWe are seeking a Digital Pre-Sales and Brand Engagement Specialist to...

  • Digital Pre-Sales and Brand Engagement Specialist

    hace 4 semanas

    San Sebastián de los Reyes, Madrid, España Grupo Oesia A tiempo completo

    About Grupo OesíaGrupo Oesía is a multinational company recognized for its innovative technological projects and commitment to creating a better world. With a 45-year trajectory, we have developed technologies and services that benefit over 2,000 million people worldwide.Job DescriptionWe are seeking a Digital Pre-Sales and Brand Engagement Specialist to...

  • Digital Pre-Sales and Brand Engagement Specialist

    hace 2 semanas

    San Sebastián de los Reyes, Madrid, España GRUPO OESÍA A tiempo completo

    Job Title: Digital Pre-Sales and Brand Engagement SpecialistAt GRUPO OESÍA, we are seeking a highly skilled Digital Pre-Sales and Brand Engagement Specialist to join our team. As a key member of our sales and marketing team, you will play a crucial role in engaging with our community, enhancing our brand presence, and organizing impactful events with a...

  • Digital Pre-Sales and Brand Engagement Specialist

    hace 2 semanas

    San Sebastián de los Reyes, Madrid, España GRUPO OESÍA A tiempo completo

    Job Title: Digital Pre-Sales and Brand Engagement SpecialistAt GRUPO OESÍA, we are seeking a highly skilled Digital Pre-Sales and Brand Engagement Specialist to join our team. As a key member of our sales and marketing team, you will play a crucial role in engaging with our community, enhancing our brand presence, and organizing impactful events with a...

  • User Support Specialist

    hace 1 mes

    Torrejón de Ardoz, Madrid, España European Satellite Services Provider A tiempo completo

    About the RoleWe are seeking a highly skilled User Support Specialist to join our team at European Satellite Services Provider. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.Key ResponsibilitiesEGNOS Helpdesk Activities:Manage user registrations and troubleshoot issues;Respond to...

  • User Support Specialist

    hace 1 mes

    Torrejón de Ardoz, Madrid, España European Satellite Services Provider A tiempo completo

    About the RoleWe are seeking a highly skilled User Support Specialist to join our team at European Satellite Services Provider. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.Key ResponsibilitiesEGNOS Helpdesk Activities:Manage user registrations and troubleshoot issues;Respond to...

  • Digital Pre-Sales Specialist

    hace 2 días

    San Sebastián de los Reyes, Madrid, España Grupo Oesía A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Pre-Sales and Brand Engagement Specialist to join our team at Grupo Oesía. As a key member of our sales and marketing team, you will play a crucial role in engaging with our community, enhancing our brand presence, and organizing impactful events with a clear focus on pre-sales generation.Key...

  • Digital Pre-Sales Specialist

    hace 2 días

    San Sebastián de los Reyes, Madrid, España Grupo Oesía A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Pre-Sales and Brand Engagement Specialist to join our team at Grupo Oesía. As a key member of our sales and marketing team, you will play a crucial role in engaging with our community, enhancing our brand presence, and organizing impactful events with a clear focus on pre-sales generation.Key...

  • Digital Transformation Leader

    hace 4 semanas

    San Sebastián de los Reyes, Madrid, España Schneider Electric A tiempo completo

    Job DescriptionAt Schneider Electric, we are seeking a highly skilled professional to join our Iberia Digital Power Application Center (iDPAC) Business Unit as a Project Delivery Specialist. This role will be responsible for delivering projects for new and existing customers, focusing on Schneider Electric's Digital Power Systems and Services.Key...

  • Digital Transformation Leader

    hace 4 semanas

    San Sebastián de los Reyes, Madrid, España Schneider Electric A tiempo completo

    Job DescriptionAt Schneider Electric, we are seeking a highly skilled professional to join our Iberia Digital Power Application Center (iDPAC) Business Unit as a Project Delivery Specialist. This role will be responsible for delivering projects for new and existing customers, focusing on Schneider Electric's Digital Power Systems and Services.Key...

  • Customer Experience Specialist

    hace 1 mes

    Alcalá de Henares, Madrid, España Yugo A tiempo completo

    About Yugo:We are a global student housing company that connects young people to opportunities and students to amazing spaces. Our mission is to provide a unique living experience that fosters personal growth, community engagement, and sustainability.Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Service...

  • Customer Experience Specialist

    hace 1 mes

    Alcalá de Henares, Madrid, España Yugo A tiempo completo

    About Yugo:We are a global student housing company that connects young people to opportunities and students to amazing spaces. Our mission is to provide a unique living experience that fosters personal growth, community engagement, and sustainability.Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Service...

  • UAV Technical Support Specialist

    hace 2 días

    San Sebastián de los Reyes, Madrid, España Grupo Oesia A tiempo completo

    Job Title: UAV Technical Support SpecialistWe are seeking a highly skilled UAV Technical Support Specialist to join our team at Grupo Oesía. As a key member of our customer support team, you will be responsible for providing technical assistance to our customers, ensuring their satisfaction and resolving any issues that may arise.Key...

  • UAV Technical Support Specialist

    hace 2 días

    San Sebastián de los Reyes, Madrid, España Grupo Oesia A tiempo completo

    Job Title: UAV Technical Support SpecialistWe are seeking a highly skilled UAV Technical Support Specialist to join our team at Grupo Oesía. As a key member of our customer support team, you will be responsible for providing technical assistance to our customers, ensuring their satisfaction and resolving any issues that may arise.Key...

  • User Support Specialist

    hace 4 semanas

    Torrejón de Ardoz, Madrid, España European Satellite Services Provider A tiempo completo

    Job Title: User Support Engineer F/MEuropean Satellite Services Provider (ESSP) is seeking a highly skilled User Support Engineer to join our team. As a User Support Engineer, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues they may encounter.Key Responsibilities:Manage user...

  • UAV Technology Specialist

    hace 2 días

    San Sebastián de los Reyes, Madrid, España Grupo Oesia A tiempo completo

    Job Title: UAV Technology SpecialistWe are seeking a highly skilled UAV Technology Specialist to join our team at Grupo Oesía. As a key member of our sales and marketing team, you will play a crucial role in engaging with our community, enhancing our brand presence, and organizing impactful events with a clear focus on pre-sales generation.The ideal...

  • UAV Technology Specialist

    hace 2 días

    San Sebastián de los Reyes, Madrid, España Grupo Oesia A tiempo completo

    Job Title: UAV Technology SpecialistWe are seeking a highly skilled UAV Technology Specialist to join our team at Grupo Oesía. As a key member of our sales and marketing team, you will play a crucial role in engaging with our community, enhancing our brand presence, and organizing impactful events with a clear focus on pre-sales generation.The ideal...

  • Digital Transformation Leader

    hace 4 semanas

    San Sebastián de los Reyes, Madrid, España Schneider Electric A tiempo completo

    Job DescriptionAt Schneider Electric, we are seeking a highly skilled professional to join our Iberia Digital Power Application Center (iDPAC) Business Unit as a Project Delivery Specialist. This role will be responsible for delivering projects for new and existing customers, focusing on Schneider Electric's Digital Power Systems and Services.Key...