Technical Support Specialist for Netatmo
hace 1 semana
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team at CPM International in Barcelona. As a key member of our customer service team, you will be responsible for handling technical queries from clients via email and chat channels.
In this role, you will be working closely with our clients to identify and resolve technical issues related to our products. You will need to have excellent communication skills, both written and verbal, as well as a proactive approach to problem-solving.
The ideal candidate will have a high level of proficiency in French and English, as well as experience working in a customer-facing role. You will also need to be highly organized and able to work effectively in a fast-paced environment.
About the Benefits:
We offer a competitive salary of €21,000 gross per year, plus a performance bonus of up to €150 gross per month. You will also receive 24 calendar days of paid holiday per year, plus bank holidays and an extra day in lieu. Our office location is in Barcelona (La Sagrera), and we offer a hybrid working arrangement with 3-4 days per week spent at the office.
As a valued member of our team, you will have access to ongoing training and development opportunities, as well as employee assistance programs and benefits such as discounted private health insurance. We also offer a wide range of exclusive perks and rewards through our Employee Benefits Club.
About the Requirements:
- A high level of proficiency in French (spoken and written)
- A high level of proficiency in English
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Ability to adapt quickly to new environments and procedures
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