Guest Experience Expert

hace 1 mes


Barcelona, Barcelona, España Marriott International, Inc A tiempo completo
Job Title: Guest Experience Expert

Job Summary:

We are seeking a Guest Experience Expert to join our team at Le Méridien Barcelona. As a Guest Experience Expert, you will be responsible for creating memorable experiences for our guests, ensuring their stay is enjoyable and seamless. You will be the face of our hotel, providing exceptional service and ensuring that our guests feel valued and cared for.

Key Responsibilities:

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Take initiative to offer a wide range of services that enhance the guest experience.
  • Empower guests to make the most of their stay, providing recommendations and information on local attractions and events.
  • Ensure that all guest interactions are professional, friendly, and respectful.
  • Collaborate with other departments to ensure seamless service delivery.

Requirements:

  • High school diploma or equivalent required.
  • No prior experience necessary, but a passion for delivering exceptional service is essential.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including evenings and weekends.

About Us:

Le Méridien is a global hotel brand that celebrates the art of living. We are committed to providing exceptional service and creating memorable experiences for our guests. If you are passionate about delivering exceptional service and creating memorable experiences, we encourage you to apply for this exciting opportunity.



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