Sales and Customer Support Specialist

hace 5 días


Laza, Orense, España Cpm International A tiempo completo

About CPM International: CPM International is a global leader in multilingual customer support, sales, and technical support solutions. With a presence in over 30 countries, we offer tailored services to diverse markets. We foster an inclusive workplace where everyone is welcome.
Our Client: Justalia is a leading company dedicated to empowering individuals burdened by revolving credit card debt. With a legacy in banking law, our team simplifies the claims process, making it stress-free for our clients. We've helped thousands of people on a no-win, no-fee basis, reflecting our commitment to customer satisfaction.
Job Description:
You'll be helping people who may have been treated unfairly: Build rapport and trust with customers, fostering a positive brand experience. Assist leads from various channels to determine if they have been mis-sold high-interest credit cards. Gather detailed information about the credit card and its terms using HubSpot. Process legal onboarding documents (LFA/LSA) to authorize legal action on behalf of the customer. Provide excellent customer service and support, resolving inquiries and issues efficiently. Sales Potential: Identify potential leads who may qualify for the Justalia program, which helps customers who have been mis-sold credit cards. Explain the Justalia program and its benefits to qualified leads, generating interest and encouraging participation. Track customer interactions and report on key metrics to measure program effectiveness.
Required Skills and Qualifications: Fluency in both Spanish and English. Proven track record in sales, preferably in a B2B or B2C environment. Excellent Communication Skills: Strong verbal and written communication skills. Strong Interpersonal Skills: Ability to build rapport and trust with customers. Problem-Solving Skills: Ability to identify and solve problems effectively. Self-Motivated: Ability to work independently and as part of a team. Proficiency in CRM and Sales Tools: Experience with CRM software a plus. Good to Have: Knowledge of Spanish consumer protection laws (particularly those related to credit card mis-selling).
Benefits:
Competitive Salary: €18,461.67 gross per year. Performance Bonus: Earn up to €840 gross per month based on sales target. Paid bank holidays + 1 extra day in lieu. Hybrid work model: 4 days per month at the office / training / rest from home. Training: 2 weeks from the office Monday to Friday 9:00 am - 6:00 pm. Employee Assistance Program - Free, confidential, and impartial guidance and support. Option to sign-up for Discounted Private Health Insurance. Referral Program: Refer a Friend and get a Referral bonus. Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation.
Compensation Estimate: The estimated annual salary for this position is around €36,000 gross per year, considering a performance bonus and paid bank holidays.



  • Laza, Orense, España Blu Selection Spain A tiempo completo

    OverviewBlu Selection Spain offers a unique opportunity for driven individuals to embark on a rewarding career in sales and customer support. Our dynamic team is dedicated to providing exceptional service and fostering long-lasting relationships with clients.Salary and BenefitsWe offer a competitive salary of €25,000 per annum, paid bi-weekly, along with...


  • Laza, Orense, España Blu Selection Spain A tiempo completo

    Embark on a new career journey with Blu Selection Spain and unlock your potential in the tech sector. As an International Sales and Customer Support Professional, you will play a crucial role in delivering outstanding customer experiences and driving sales growth. Our team is seeking driven individuals who are passionate about helping customers and excited...


  • Laza, Orense, España Cpm International A tiempo completo

    We are seeking a skilled Customer Support Specialist to join our dynamic team at CPM International. This is an exciting opportunity to provide exceptional service to customers and contribute to the company's mission of fostering a culture of care, curiosity, and achievement.About the RoleIn this role, you will be responsible for delivering high-quality...


  • Laza, Orense, España Bosch Group A tiempo completo

    Company OverviewWe are a leading provider of services and technology-driven solutions within the Bosch Group. Our expertise lies in Business Process Outsourcing, making us unique in the Bosch world. We work with prominent companies across various sectors, including automotive, travel, tourism, building, and telecommunications.SalaryThe estimated annual...


  • Laza, Orense, España Bird A tiempo completo

    Company OverviewBird is an innovative AI-powered Customer Relationship Management (CRM) Platform for Marketing, Customer Service, and Payments. Our mission is to make business operations more efficient, saving time and improving experiences for billions of people worldwide.We're a rapidly scaling company looking for highly skilled Technical Support...


  • Laza, Orense, España Cpm International A tiempo completo

    About CPM InternationalWe are a global organization with a presence in over 30 countries, offering multilingual support to diverse markets. Our focus is on customer service, sales, and technical solutions for clients worldwide. We celebrate diversity and foster an inclusive workplace where everyone can bring their unique styles and perspectives.Our client,...


  • Laza, Orense, España Cpm International A tiempo completo

    Customer Service Representative OpportunityCpm International, a global presence in over 30 countries, is seeking an exceptional customer service representative to join our team. This temporary (3-month contract with 1-month probation period) part-time position offers the chance to work in a dynamic environment, supporting clients worldwide.About Us: As a...


  • Laza, Orense, España Cpm International A tiempo completo

    Cpm International is a global presence with operations in over 30 countries, offering multilingual support tailored to diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.Our client Netatmo develops innovative, connected consumer electronics that provide a seamless user experience. As a Technical...


  • Laza, Orense, España Cpm International A tiempo completo

    Company OverviewAt CPM International, we're on a mission to revolutionize global transportation. Our cutting-edge technology transforms daily commutes and makes a significant impact on reducing humanity's environmental footprint. We're committed to creating a more sustainable and efficient future for transportation worldwide.About the RoleWe're seeking...


  • Laza, Orense, España Cross Border Talents A tiempo completo

    About Cross Border TalentsCross Border Talents is a leading company that specializes in connecting talented individuals with exciting job opportunities across borders. Our team is dedicated to providing exceptional support and resources to help our clients achieve their career goals.Job SummaryWe are currently seeking a highly skilled Norwegian Customer...


  • Laza, Orense, España Blu Selection Spain A tiempo completo

    Expand Your Career in a Dynamic Tech EnvironmentWe are seeking an experienced and enthusiastic individual to join our team as a Dutch Speaking Commercial Roles Specialist. If you are passionate about technology, customer service, and sales, this role may be the perfect fit for you.About the RoleAs a Dutch Speaking Commercial Roles Specialist, you will play a...


  • Laza, Orense, España Leads A tiempo completo

    We are Leads.io, a technology-driven lead generation agency aiming to become a global frontrunner in the industry. We are on the lookout for a Sales Growth Specialist to join our team.About the RoleThis is an exciting opportunity to play a pivotal role in expanding our presence in the Spanish market by identifying and capitalizing on new business...


  • Laza, Orense, España Bosch Group A tiempo completo

    About UsWe are part of the Bosch Group, a leading global motor company that provides services and complex technology-driven solutions in Business Process Outsourcing.Our team operates in the Building and Energy Technologies unit, working with clients from various sectors, including automotive, travel, tourism, building, and telecommunications.We pride...


  • Laza, Orense, España Bosch Group A tiempo completo

    Unlock Your Potential as an Ebike Technical Support SpecialistBosch Group is a leading global supplier of Business Process Outsourcing for complex business processes and services, leveraging the latest technology and the Internet of Things to develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.We...


  • Laza, Orense, España Siteminder A tiempo completo

    Siteminder is a global leader in hotel commerce, providing innovative solutions to help accommodation owners find and book more guests online. As our Customer Onboarding Specialist, you will play a key role in delivering exceptional customer experiences across Europe.


  • Laza, Orense, España Cross Border Talents A tiempo completo

    Company Overview: As a leading provider of contact center services, we are seeking a skilled German Sales Specialist to join our team in Barcelona. Our company offers a unique opportunity for personal and professional growth, with a focus on delivering exceptional customer experiences.Salary: The successful candidate can expect a competitive salary of...


  • Laza, Orense, España Teleperformance Spain A tiempo completo

    About Teleperformance SpainTeleperformance Spain is a leading provider of customer experience management and contact center business process outsourcing. We employ around 420,000 people worldwide, working in over 265 languages and dialects across 88 countries.We prioritize our employees' job satisfaction and work environment, aiming to make them proud to be...


  • Laza, Orense, España Blu Selection Spain A tiempo completo

    Job OverviewWe are seeking a highly skilled German language customer support professional to join our team in Lisbon, Portugal.About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to provide exceptional customer service to our clients. As a German Speaking Customer Support Representative, you will be responsible...


  • Laza, Orense, España Siteminder A tiempo completo

    Customer Onboarding SpecialistSiteminder is seeking a skilled Customer Onboarding Specialist to join our team. As a key member of our customer success team, you will be responsible for delivering high-quality training and support to our hotel customers across Europe.Key Responsibilities:Qualify customer requirements and identify the appropriate setup...


  • Laza, Orense, España Cross Border Talents A tiempo completo

    We are an innovative digital marketing agency based in Barcelona, specializing in Google products and advanced marketing solutions. Our team is committed to supporting your career advancement and offers a competitive benefits package to enhance your professional development.Role OverviewThis is a hybrid role that provides the flexibility of working remotely...