Technical Field Operations Director

hace 24 horas


Madrid, Madrid, España Hashicorp, Inc. A tiempo completo
About the Role

We are seeking a seasoned Technical Field Operations Director to join our team at Hashicorp, Inc. in Madrid, Spain (hybrid). This role will be responsible for building and leading a new team focused on delivering customer success strategies.

Key Responsibilities
  • Effectively manage a team of technical resources from engineers, project managers, and technical customer success managers.
  • Collaborate with TFO Geo functional leaders to support their organizations and functions through this shared services hub.
  • Be a Subject Matter Expert (SME) on Hashicorp architecture, tools, and products.
  • Provide guidance for business decisions during implementation from a technical perspective.
What You'll Need
  • 3+ years of people management experience in implementation, customer support, customer success, or sales engineering.
  • People and program management experience is a must.
Salary

The estimated salary for this role is between €80,000 - €110,000 per annum, depending on experience.

About Us

At Hashicorp, Inc., we believe in starting customer success early in the sales process and continuing it throughout the customer lifecycle. Our philosophy is centered around delivering value to our customers through our solutions.



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