Field Operations Manager
hace 19 horas
**About Us**
Axionova Engineering Limited is a pioneering engineering services provider committed to delivering exceptional solutions that empower communities and drive progress. Our team combines decades of expertise with cutting-edge technology to ensure high performance across all projects.
**Salary Estimate:** £65,000 - £85,000 per annum
**Job Description:**
We are seeking an experienced Senior Field Services Director to lead and scale our field engineering teams. This role involves a blend of leadership, process improvement, and collaboration with key stakeholders to ensure the efficient delivery of field services.
**Key Responsibilities:
- Establish Strategic Vision - Set direction for the field operations team, ensuring high service standards, hiring, training, and managing a team of 8-10 field engineers, developing skills, and monitoring performance.
- Optimize Field Operations Efficiency - Identify opportunities to automate field processes, oversee resource allocation, balance workload, and ensure smooth task handoffs.
- Enhance Tools and Systems - Work with product and operations teams to improve tools for scheduling, reporting, and data analysis, advocating for system improvements that empower field engineers to self-serve.
- Provide Insight on Field Service Improvements - Collect and analyze data from field operations to identify opportunities for improvement, communicate findings, and provide actionable feedback to refine services.
- Drive Team Efficiency and Satisfaction - Foster an environment that values efficiency, safety, innovation, and customer service, support team growth, and engagement by driving initiatives that build morale and foster a sense of community.
**Benefits and Requirements:
- 5+ years of experience in field operations management
- Proven track record of leading high-performing teams and improving operational efficiency
- Strong leadership and communication skills
- Ability to analyze data and provide actionable insights
- Experience with process improvement and automation
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