Patient Care Team Lead

hace 2 días

Valencia, Valencia, España F. Hoffmann-La Roche A tiempo completo
Transforming Patients' Lives with Roche

At Roche, we're passionate about making a difference in the lives of patients worldwide. As a Patient Care Team Manager, you'll play a vital role in our mission to deliver exceptional care and services to our customers and patients.

Your Key Responsibilities
  • Lead a team of internal Advisors and Specialists, as well as oversee the operations and performance of external partner teams, in accordance with Roche's Operating Principles and Leadership Commitments.
  • Proactively deliver Patient Care services that align with evolving business needs, ensuring the excellence of the service provided to our Global Patient Care customers and patients.
  • Foster individual and team performance, productivity, and efficiency by setting clear goals, providing guidance, motivating, coaching, assessing, challenging, and developing employees.
  • Develop a positive team culture, promoting collaboration and open communication across teams and functions.
  • Ensure an outstanding customer experience and achieve defined business objectives through team leadership and engagement with the Patient Care network and supporting functions.
What We Offer

As a Patient Care Team Manager at Roche, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional care and services. You'll be part of a dynamic and inclusive work environment that values diversity, equity, and inclusion.

We're committed to helping you grow and develop your skills and career, with opportunities for training, mentorship, and professional development. Join us in our mission to transform patients' lives and make a meaningful difference in the world.

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