Luxury Butler with Exceptional Guest Service Expertise Wanted
hace 4 días
About Accor Hotels
Accor Hotels is a global leader in the hospitality industry, offering unparalleled service and luxury accommodations to discerning guests.
Job Overview
We are seeking a highly skilled and experienced Luxury Butler to join our team at Accor Hotels. As a Luxury Butler, you will be responsible for providing exceptional guest service, ensuring that every stay is memorable and exceeds expectations.
Key Responsibilities
- Anticipate and Meet Guest Needs
- Provide Warm and Personalized Service
- Maintain High-Level Communication and Feedback
- Identify and Anticipate Guest Requirements
- Act as Reference Team Member for Guests
- Maintain Cleanliness and Organization of Butler Pantry and Heart of House Areas
- Coordinate Laundry and Pressing Collection and Delivery
- Replenish Amenities and Gifts
- Provide Personalized Guest Service
- Offer Tea, Coffee, and Beverage Service
- Coordinate In-Room Dining Order Taking and Delivery
- Facilitate Guest Departure and Payment
Requirements and Qualifications
- Excellent Verbal, Interpersonal, and Communication Skills
- Strong Team Player with Departmental Cooperation
- Flexible Working Hours and Ability to Work with Little Supervision
- Fluent English Language and Local Language
- Able to Handle Multitasking and Pressure in a Fast-Paced Environment
- Prior Experience in Related Hospitality Fields Required
- Luxury Five-Star Experience Necessary
Salary and Benefits
The estimated salary for this position is $65,000 - $80,000 per annum, depending on experience and qualifications.
Additional Information
We are an inclusive company committed to diversity and inclusion. Our team is dedicated to delivering exceptional service and creating memorable experiences for our guests.
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