Icelandic Travel Advisor
hace 7 días
Job Title: Icelandic Travel Advisor - Customer Service Representative
Location: Barcelona, Spain
Job Type: Full-time
About the Company: Talingual is a leading provider of global digital business services, dedicated to inspiring and motivating their employees. They strive to create a great work environment and make their employees proud to belong to the company.
Job Description:
We are seeking a highly skilled Icelandic speaking Customer Advisor to join our international customer service team. As a key member of our team, you will be responsible for understanding and identifying customer needs, listening, responding, and mediating between our global travelers and accommodation suppliers from around the world.
Responsibilities:
- Clarify inquiries about services, payments, and technical requirements
- Provide accurate information and follow established processes through email and phone communication
- Ensure a high level of customer service
Requirements:
- Fluent Icelandic
- Good command of English
- Previous customer facing experience (B2B or B2C) desired
- Prior experience in multi-channel customer support desired
What We Offer:
- Salary: €22.244 gross/year
- Continuous training and certifications within products
- Employment with the world's largest provider of contact centre services
- Excellent work environment, great colleagues, social arrangements and personal development
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