Commercial Ambassador for Home Improvement Professionals
hace 6 días
About Us
At ManoMano, we're revolutionizing the home improvement and renovation sector. Founded in France in 2013 by two passionate DIY enthusiasts, our company has grown to become a leading player in Europe, with a presence in six countries and over 5,000 sellers. We offer an extensive range of DIY and gardening products online, with over 19 million product references.
Our Mission
We aim to improve the living environment of our customers while promoting sustainable consumption habits. Our teams combine sector expertise with data-driven insights to provide easy access to innovative advice, products, and services 100% online.
Our Ambition
We want to transform the industry by embracing boldness, ingenuity, and frugality, placing people and teams at the heart of our development. As Europe's leader in online Home Improvement, we continue to grow our business by developing the ManoManoPro platform, catering to Home Improvement professionals.
The Opportunity
We're seeking a Commercial Ambassador for Home Improvement Professionals to join our team in Germany. As a key member, you'll provide support both technically and digitally to ensure our Pro clients can easily navigate our platform and develop repeat purchase habits.
Your Mission
You'll advise and support our German Pro customers, focusing on providing human-centric support as the cornerstone of our customer experience. This includes:
- Accompanying Pro customers through their purchases and website handling
- Generating additional revenue through outbound calls and hot leads from existing customers
- Providing technical advice on plumbing, sanitary, heating, electricity, toolings, construction works, and other specialties
- Maximizing customer satisfaction and stimulating repurchase by offering reinsurance on delivery and inventory, optimizing shipping fees, and more
Your Profile
We're looking for a candidate with a solid experience in sales or customer-facing roles, preferably with fluency in English and German. A good understanding of products and expertise related to construction is a plus. Your mission will be to become part of a dynamic team that's shaping the future of home improvement.
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Barcelona, Barcelona, España Manomano A tiempo completoAbout UsManoMano, a leading online home improvement retailer, is revolutionizing the industry with its innovative approach to customer support. We are seeking an experienced B2B Sales Agent to join our team in Germany.
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