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Senior Customer Success Consultant
hace 2 meses
We are seeking a highly skilled and experienced Senior Customer Success Consultant to join our team at NielsenIQ. As a Senior Customer Success Consultant, you will play a critical role in ensuring the success of our clients by providing exceptional support and guidance throughout their journey with our company.
Key Responsibilities- Understanding Client Needs: Develop a deep understanding of our clients' business priorities and identify opportunities to support their goals.
- Delivering Insight: Become a category expert and engage with clients to understand their industry, categories, and key market trends. Provide recommendations based on rigorous analysis and leverage multiple data sources.
- Workload Management and Prioritization: Manage workload independently and effectively prioritize client commitments alongside internal commitments.
- Engaging Presenter: Possess strong verbal and written communication skills and be able to present complex information in a clear and concise manner.
- Strong Analytical Skills: Have the ability to analyze data confidently and make recommendations based on sound business understanding and commercial awareness.
- Problem-Solving and Solutions-Oriented: Be able to identify and solve complex problems and provide solutions that meet client needs.
- Native Language: Be fluent in Spanish and have a good level of English.
As a Senior Customer Success Consultant at NielsenIQ, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results for our clients. We offer a dynamic and supportive work environment, career development opportunities, and the chance to make a real impact on the success of our clients.
