Market Segment Lead
hace 3 días
We are the independent expert in assurance and risk management, empowering our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
About Energy Systems:
We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital.
About the Role:
To enable Energy Systems to achieve its strategic ambitions and become future fit, we need leaders who drive business operations to meet customers' expectations while also continuously improving the way we work.
This role is based on two main dimensions: Customer focus around our Key Accounts and Markets, and strong Regional Service Areas. Region Southern Europe, MEA and LATAM (SEMELA) is therefore seeking the Market Manager for Portugal. The Market Segment Lead - Electricity Market reports to the Market Area Manager Iberia.
In this role, you will drive sales and manage customer relations to a group of customers in a defined market. You will own our market positioning and manage external relations in collaboration with Marketing, Communication & Public Affairs. You will contribute to building the (people) sales competencies and strive for a high performing and collaborative culture.
Main Responsibilities:
- Driving sales by actively managing sales pipeline growth and increasing order intake for Power Price Forecasting and Power Grids, with strong influence on project pricing, resourcing, bid quality review across Business Areas.
- Optimizing the customer experience measured in the CSRI score.
- Monitoring and managing the sales funnel from sales qualified leads to won opportunities.
- Seeking deep customer insights (e.g. on strategic direction) including prospecting for new customers, market insights and services of competitors, and maintaining an overview of major market trends, including analysis of political developments.
- Developing a market area/customer segment strategy for Spain (and Portugal in future) or customer segment and focus on business development in the market area including cross and up-selling activities across Business Areas, Business Units and services.
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