European Key Accounts Administration Specialist and Business Liaison
hace 2 semanas
We are seeking a highly skilled and experienced Strategic Customer Support Specialist to join our European Key Accounts team at Brambles. As a key member of our team, you will be responsible for providing exceptional support to our most strategic customers across Europe.
Your primary focus will be on providing complex problem-solving, proactive support, and initiative coordination to drive improvements in customer experience. You will work closely with our Business Development Managers to ensure seamless collaboration and effective resolution of customer queries.
Key Responsibilities- Customer Support and Administration
- Provide high-level support to our European Key Accounts team, ensuring timely resolution of customer queries and issues.
- Collaborate with Business Development Managers to drive customer satisfaction and loyalty.
- Identify areas for process improvement and implement changes to enhance customer experience.
- Work closely with the Process Improvement team to design and implement best-in-class solutions.
- Develop and maintain strong relationships with key stakeholders, including customers, Business Development Managers, and internal teams.
- Communicate effectively with stakeholders to ensure seamless collaboration and effective resolution of customer queries.
- Experience
- Minimum 3-5 years' experience in a pan-European organization.
- A minimum of 2 years' experience in a customer support role.
- Excellent technical and analytical skills.
- Strong communication and presentation skills.
- Strong organizational skills.
- Customer focus, listening.
- Business awareness, commercial, finance.
- Self-initiative and results-driven.
- Knowledge of SAP, Salesforce, and AFO.
- Advanced MS Office skills (Outlook, Excel, PowerPoint).
- Full proficiency in English is mandatory.
- Degree and equivalent.
- 3-5 years.
- Hybrid Remote.
Brambles is an equal opportunity employer committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential.
We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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Madrid, Madrid, España Brambles A tiempo completoJob Title: European Key Accounts Administration Specialist and Business LiaisonJob Summary:The European Key Accounts Administration Specialist and Business Liaison will provide back-office support to the European Key Accounts central team and the wider European Key Accounts community for the management of our most strategic customers across Brambles...
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Madrid, Madrid, España Brambles A tiempo completoJob Title: European Key Accounts Administration Specialist and Business LiaisonJob Summary:The European Key Accounts Administration Specialist and Business Liaison will provide back-office support to the European Key Accounts central team and the wider European Key Accounts community for the management of our most strategic customers across Brambles...
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