Customer Relations Specialist

hace 1 semana


Madrid, Madrid, España Ebury A tiempo completo
About the Role

We are seeking a highly skilled Customer Relations Executive to join our fast-growing team in Madrid. As a key member of our client-facing team, you will be responsible for providing daily operational and trading assistance to our corporate clients.

Key Responsibilities
  • Act as a point of contact for clients, providing exceptional customer service and support.
  • Assist with daily trading operations, including FX risk management and trade finance.
  • Develop and maintain strong relationships with clients, identifying opportunities to grow their business with Ebury.
  • Collaborate with internal teams to resolve client issues and provide solutions.
  • Manage multiple client relationships, prioritizing tasks and meeting deadlines.
Requirements
  • Fluent Spanish and professional-level English language skills.
  • Strong sales skills and experience in FX and trade finance.
  • Knowledge of Ebury's products and services.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Excellent communication and problem-solving skills.
What We Offer

A career with Ebury, a hyper-growth FinTech firm, offering a range of products and services in FX risk management, trade finance, currency accounts, international payments, and API integration.



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