IT Change Management Specialist

hace 3 días


La Coruña, La Coruña, España Gkn Automotive A tiempo completo

GKN Automotive is a leading global supplier of conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, the company crafts, develops, manufactures and integrates an extensive range of driveline technologies for over 90% of the world's car manufacturers.

About Us

Our company culture values innovation, collaboration, and continuous improvement. We strive to create a work environment that fosters creativity, inclusivity, and growth opportunities for our employees.

Job Description

We are seeking a highly skilled IT Change Management Specialist to join our IT Service Management Team. As a critical member of this team, you will play a key role in designing, implementing, managing, and maintaining the Global Change and Release processes across all IT related functions.

Your primary responsibility will be to ensure that necessary processes are followed; stakeholders are communicated with; business is prepared; and appropriate release plans are documented to fully auditable standards.

You will also work closely with key stakeholders across the IT and Business functions to ensure common understanding and working practices are adhered to whilst continuously seeking ways and methods to improve.

Key Responsibilities:
  • Design and implement processes to develop our Global Change and Release Management initiatives using ITIL as a framework.
  • Work closely with key stakeholders across the IT and Business functions to ensure common understanding and working practices are adhered to.
  • Manage the release of approved changes into the business aligned to critical success factors whilst ensuring minimal negative business impact.
  • Manage the transition and adoption to business-as-usual support and both audit and documentation requirements are satisfied.

This position demands a deep understanding of ITSM Change and Release management from not only a technical perspective but successful user adoption aligning to ITIL framework working to ISO27001 standards ensuring standardised, simplified and scalable operations.

Requirements

To be successful in this role, you should have:

  • Demonstrable industry experience in defining, implementing and managing change whilst acting as a Change and Release Manager in a complex organisation that is experiencing significant transformation.
  • In-depth experience in handling change into a business with a consistent track record of understanding the human aspects of change relating to the organisation with relevant techniques and strategies to minimise the impact and increase adoption.
  • Able to help drive strategic improvements and easily transition to tactical involvement and engagement.
  • Superb communication and engagement skills across a diverse global organisation.
  • ITIL Certification (Required), ITSM (Required) ISO27001 (experienced), TISAX (experienced).
Benefits

We offer a competitive salary range: $120,000 - $150,000 per year, depending on your level of experience and qualifications. Additionally, you will enjoy a range of benefits including health insurance, retirement savings plan, paid time off, and professional development opportunities.

Please note that the estimated salary range is based on national averages and may vary depending on the location.



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