Process Improvement Specialist
hace 2 días
About the Role:
We are seeking a highly motivated Process Improvement Specialist to join our Fulfillment by Amazon (FBA) team in Warsaw. As a key member of our team, you will be responsible for driving projects and initiatives that improve seller experience in our Fulfillment Centers (FCs), managing key seller-facing FC operational metrics and processes across Europe, and supporting the wider FBA Ops EU team.
Key Responsibilities:
- Investigate metrics misses, identify root causes, and implement fixes to improve seller experience.
- Own the voice of the seller across EU and relevant products to solve for seller issues in the long term.
- Work with relevant stakeholders, including S&OP, FBA Product, and FBA Business teams, to improve planning processes.
- Document SOPs and improve internal processes to ensure seamless operations.
Requirements:
- Bachelor's degree or higher in a relevant field.
- Relevant project management experience gained in consulting, transportation, engineering, supply chain, or other related fields.
- Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently in a fast-paced and rapidly changing environment.
- Ability to build a strong network of contacts across the business and communicate effectively, earn trust, and influence at all levels of the business.
About Amazon:
Amazon is an equal opportunities employer and is committed to providing a diverse and inclusive work environment. We are a world-class company that values innovation, customer obsession, and operational excellence.
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