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Process Improvement Specialist
hace 1 mes
Amazon EU's Fulfillment by Amazon (FBA) team is seeking a highly motivated Process Improvement Specialist to join the FBA team in Warsaw.
This role will be responsible for driving projects and initiatives that improve seller experience in Fulfillment Centers (FCs), managing key seller-facing FC operational metrics and processes across Europe, and supporting the wider FBA Ops EU team.
Key Responsibilities:- Investigate metrics misses, identify root causes, and implement fixes
- Owning the voice of the seller across EU and relevant products to solve for seller issues in the long term
- Work with relevant stakeholders, including S&OP, FBA Product, and FBA Business teams, to improve planning processes
- Document SOPs and improve internal processes
- Bachelor's degree or higher
- Relevant project management experience gained in consulting, transportation, engineering, supply chain, or other related fields
- Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently in a fast-paced and rapidly changing environment
- Ability to build a strong network of contacts across the business
- Ability to communicate effectively, earn trust, and influence at all levels of the business
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