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Head of Workplace Operations
hace 2 meses
**Job Summary**
Scopely is seeking an exceptional Senior Manager to lead our Global Facilities and Real Estate team in the EMEA & APAC regions. This strategic role is crucial in ensuring seamless, efficient, and aligned workplace and facilities operations with our dynamic and innovative culture.
**Key Responsibilities**
- Oversee the daily operations of our hybrid work model, including building space allocation, usage analytics, forecasting, layout, and decor to optimize the workspace, ensuring a productive and inspiring environment for our teams.
- Ensure prompt response to all facilities requests, issues, and complaints, overseeing the optimization of ticketing systems for issue resolution and implementing ongoing programs to address emerging issues.
- Select, manage, and develop relationships with workplace services contractors and vendors to provide essential services such as lunch catering, snacks, and beverage machines, aiming to deliver an exceptional people experience.
- Manage parking and commuter programs to ensure optimal utilization and adherence, alongside policies such as pet-friendly workplace initiatives.
- Oversee day porters and cleaning crews to maintain a clean, organized, and well-maintained workplace, developing programs to ensure adherence to quality standards.
- Act as a liaison between building management and Scopely, ensuring building maintenance and repairs are completed promptly.
- Manage building access, surveillance, alarms, and security personnel to ensure the safety and security of our workplace.
**Requirements**
- Forward-thinking operationally-minded leader with strong communication and self-motivation skills.
- Ability to influence and manage stakeholders, with confidence in giving advice on a broad range of topics.
- Strategic thinking, responsible mindset, and orientation toward operational excellence and continuous improvement.
- Experience in facilities management, with a focus on workplace services and operations.
**What You'll Create an Impact on the Business**
As the Head of Workplace & Facilities Management, EMEA & APAC, you will play a critical role in shaping the future of Scopely's workplace and facilities operations. You will be responsible for ensuring that our workplace is a productive, inspiring, and safe environment for our teams, while also driving operational excellence and continuous improvement.
