Technical Solutions Expert

hace 3 semanas


Puerto del Carmen, Las Palmas, España Red Hat B.V. A tiempo completo

Job Summary:

Red Hat is seeking a highly skilled Technical Solutions Expert to accelerate customer adoption of Red Hat products and technologies. This role will involve working with customers to integrate Red Hat solutions into their enterprise IT environments, supporting the migration of application workloads, and collaborating across functions to identify and overcome technical and organizational blockers to adoption.

Key Responsibilities:

  • Execute and document technical engagements to advance the adoption and growth in consumption of Red Hat products.
  • Conduct reviews of customer environments and applications to ensure they are well-architected following Red Hat product best practices.
  • Identify and aggregate technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources.
  • Be the Voice of the Customer, sharing insights and best practices and connecting with product leaders to remove technical barriers to adoption.
  • Stay abreast of Red Hat's ecosystem and technology changes.

Requirements:

  • Ability to lead and deliver consultative type customer-facing engagements.
  • Experience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience).
  • Significant technical experience in at least one major IT domain, such as Infrastructure-as-a-Service (IaaS) or Platform-as-a-Service (PaaS) solutions.
  • Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely.
  • Demonstrable presentation and facilitation skills.
  • Experience in defining and gathering goals, requirements, and defining outcomes, which can be used to drive work done and outcomes with customers.

About Red Hat:

Red Hat is the world's leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We are committed to creating an inclusive and diverse work environment where everyone has the opportunity to contribute and grow.



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