Customer Service Representative with Greek Language Skills

hace 1 semana


Madrid, Madrid, España Astrea Recruitment A tiempo completo

Astrea Recruitment is committed to turning job challenges into inspiring paths of change and support. With 17 years of experience in the recruitment field, we pride ourselves on being among the best.

Why Choose Bulgaria?

Bulgaria is emerging as a prime destination for professionals, offering excellent career prospects in industries such as IT, BPO, and finance. Its affordable cost of living and rich cultural life ensure a great work-life balance. Located in Europe, Bulgaria offers a growing business environment and a high quality of life.

Job Opportunity

We are seeking skilled, tech-savvy, and communicative individuals for the role of Support Superhero with Greek and English language skills (Work from Sofia/Bulgaria).

Key Responsibilities:
  • Handle inbound calls, chats, and emails to resolve customer service issues;
  • Follow procedures to escalate inquiries when needed;
  • Inform customers about products and services;
  • Use multiple systems to update records accurately;
  • Support and collaborate with the team;
Requirements:
  • Fluent in Greek (C1) and good English (B2) language skills;
  • Contact center or customer service experience is a plus;
  • Quick to adapt to new products, processes, and technology;
  • Reliable with good attendance and time management;
  • Computer literate.
What We Offer:

Competitive salary range (€2,200-€2,500 gross per month) and additional bonuses;

Full-time employment on standard working hours Monday - Friday;

Health and Life Insurance and paid annual leave days;

Initial training (4 weeks) and ongoing training and upskilling for all employees;

Opportunities to grow and further develop within the company;

Attractive benefits including Multisport card, transport allowance, corporate discounts, gift vouchers, and more.



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