Customer Service Representative

hace 15 horas


Madrid, Madrid, España Recruit4Work Sl A tiempo completo

We are looking for highly skilled customer service representatives to join our team at Recruit4Work Sl in Greece. This exciting opportunity allows you to experience the Mediterranean life while working in a beautiful office with excellent transport links.

About the Job

As a customer service representative, your main goal will be to ensure a friendly and positive customer experience for our clients. You will be responsible for responding to their requests through multiple communication channels, maintaining solid relationships by handling inquiries and concerns, and being knowledgeable about given promotions and new offers.

Key Responsibilities
  • Respond to eCommerce client's requests through phone and email
  • Maintain solid customer relationships by handling their inquiries and concerns
  • Be knowledgeable about given promotions and inform customers about new offers
  • Answer questions like Where is my order, How can I get a refund
Requirements

To succeed in this role, you will need to have fluent Dutch language skills and a working proficiency in English. Excellent communication skills are also essential. In addition, you should be able to work independently and as part of a team.

Benefits

We offer an excellent benefits package, including multilingual and excellent work environment to provide customer service, extensive training, adaptation to Greek Culture and Greek language, courses, internal employee incentives, and private health coverage. We also provide relocation support for non-local hires and enjoy life in Greece, with many social sports events available.

Estimated Salary

The estimated salary for this role is €40,000 per annum, depending on location and experience.



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