Customer Service Representative in Greek Software Industry
hace 7 días
Company Overview
Head Hunt International offers an exciting opportunity for experienced customer service professionals to work with a multinational company in Athens, Greece. The client provides excellent opportunities for individuals who wish to experience working in the world of computer software and consumer electronics.
Salary: €35,000 per year, plus two additional salaries as annual bonuses. This equates to a total yearly income of approximately €70,000.
Job Description
We are seeking a highly skilled Slovakian-speaking customer service representative to join our team. As a key member of our support team, you will be responsible for identifying customers' needs and delivering appropriate solutions. This includes guiding customers facing issues related to billing inquiries, handling transactions, and providing resolution to inquiries in a timely manner. Additionally, you will assist customers with placing orders and related issues, answer their inquiries, and troubleshoot or escalate technical issues that they face.
Required Skills and Qualifications
- Fluent Slovak language skills
- Excellent communication skills
- Sales experience with consumer products and services is an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with strong communication skills
- A positive and adventurous attitude
- A willingness to learn and grow
Benefits
- Complete relocation support to Greece, including flight tickets, accommodation, and assistance with finding a new home
- Competitive monthly salary and bonus structure
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community initiatives
- Free online Greek language courses
- A state-of-the-art working environment with relaxing break areas
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