Technical Support Specialist for Smart Home Devices
hace 2 días
Company Overview: Blu Selection is a leading provider of customer experience solutions, working with top brands across the globe. Founded in 2000 by two French entrepreneurs, the company has grown to become one of the largest international providers, with over 75,000 multilingual employees in more than 50 countries.
Salary and Benefits: This role offers a competitive salary of €1,100 gross per month (paid 14 times), plus performance bonuses of up to €200 per month, meal vouchers of €7.23 per workday, and reimbursement of transportation costs. Private health insurance and dental coverage are also provided after six months. If you live outside Portugal, you may be eligible for reimbursement of initial flight tickets and accommodation in a shared flat provided by the company.
Job Description: As a Technical Support Specialist for Smart Home Devices, you will provide exceptional support to customers via phone, email, and social media channels. Your responsibilities will include responding to inbound requests, documenting case information, and adapting the brand's voice and tone for interactions on various platforms. You will work in a multicultural team environment, collaborating with colleagues from diverse backgrounds.
Required Skills and Qualifications: To succeed in this role, you must be a native Dutch speaker with excellent English skills. You should have at least one year of experience in technical troubleshooting and be motivated to work in a fast-paced environment. Additional qualifications include sales/commercial background and previous experience in customer service or credit recovery.
Benefits and Opportunities: In addition to the competitive salary and benefits package, you will have the opportunity to collaborate with top brands in the industry, participate in fully paid training and professional development programs, and evolve your career within the company. With a strong focus on teamwork and diversity, Blu Selection is an ideal place to grow your skills and expertise.
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Barcelona, Barcelona, España Blu Selection A tiempo completoYour future role as a Technical Support Specialist for Smart Home Devices will be to provide exceptional customer support, adapting the brand's voice and tone across various channels. You will be responsible for responding to customer inquiries via phone, email, and social media, ensuring timely and accurate solutions while maintaining a friendly...
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Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the Role">We are seeking a skilled Technical Support Specialist to join our team in Lisbon. As a key member of our support team, you will provide exceptional customer service and technical assistance to customers using our smart home devices.">Responsibilities">">Provide timely and effective support to customers via phone, email, and social media...
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Device Support Technician for Smart Homes
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Barcelona, Barcelona, España Blu Selection A tiempo completoJob DescriptionAs a Technical Support Specialist for Smart Home Devices, you will provide excellent support to customers through inbound requests, document relevant case information, and adapt the brand's voice and tone across various channels. Your responsibilities include assisting users with pre-sales inquiries, general questions, and technical issues via...
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Technical Support Specialist for Smart Home Devices
hace 1 semana
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a Technical Support Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our customers via phone, email, and social media channels.Responsibilities:Provide timely and effective technical support to customers through various communication...
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Technical Support Specialist for Smart Home Devices
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Barcelona, Barcelona, España Blu Selection A tiempo completoYou are interested in technology and passionate about delivering exceptional customer experiences? We're seeking a motivated Technical Support Specialist to join our multicultural team in Lisbon, Portugal. In this role, you will provide top-notch support to customers through various channels, including phone, email, and social media.Key...
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Barcelona, Barcelona, España Blu Selection A tiempo completoJob Description:Your role as a Technical Support Specialist will involve providing top-notch support to customers, handling inbound requests and documenting relevant case information.You will be the point of contact for users seeking assistance with Pre-Sales, General Inquiries, and technical support issues via phone, email, or social media channels.To excel...
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Barcelona, Barcelona, España Blu Selection A tiempo completoAre you a detail-oriented and customer-focused professional looking for a challenging role in technical support? We are seeking an experienced Technical Support Specialist to join our team in Lisbon, Portugal. As a member of our multicultural team, you will be responsible for providing exceptional customer service to our clients while troubleshooting issues...
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Barcelona, Barcelona, España Blu Selection A tiempo completoYour responsibilities and impact as a Technical Support Specialist will be to provide exceptional customer support by responding to inbound requests and documenting relevant case information.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and social media channels.Assist users with Pre-Sales, General Inquiries, and...
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Technical Support Specialist for Smart Home Devices
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Barcelona, Barcelona, España Blu Selection A tiempo completoCompany OverviewWe are Blu Selection, a global brand leading the way in customer experience solutions. Founded by two French entrepreneurs in 2000, our company has grown to become one of the biggest international providers with over 75,000 employees across 50 countries.
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