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Technical Support Specialist

hace 2 meses

Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Blu Selection. As a Technical Front Office Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Support customers with inquiries related to telecom services, focusing on technical questions
  • Maintain and update customers' accounts
  • Ensure high-quality service and customer satisfaction
  • Deal with sensitive data

Requirements

  • A native level of Dutch and a good level of English
  • Interest in technical support and troubleshooting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Reliability and discretion when handling sensitive data

About Us

Blu Selection is a Belgian Business Process Outsourcing company that provides quality service in customer experience and business consultancy for our clients. We are a proud people company that values a safe work environment for our employees.

What We Offer

  • Full-time contract with a competitive salary
  • 3 months of training and onboarding
  • Equipment provided
  • Growing opportunities within the company
  • International environment
  • Support from the company regarding NIE and SSN
  • Benefits and meal allowances

Living in Barcelona

Barcelona is a unique and diverse city that offers a beautiful beach lifestyle, a vibrant cultural scene, and a dynamic urban environment. As a Technical Front Office Specialist, you will have the opportunity to experience the city's gastronomic delights, cultural attractions, and exciting startup and innovation hub.