Technical Support Specialist

hace 2 semanas

Barcelona, Barcelona, España IT Smart Finance A tiempo completo

Technical Support Specialist

About the Role:

We are seeking a highly skilled Technical Support Specialist to join our team at IT Smart Finance. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat;
  • Resolve technical issues in a timely and efficient manner;
  • Collaborate with developers to resolve complex technical issues;
  • Develop and maintain knowledge of our products and services;
  • Stay up-to-date with industry trends and technologies.

Requirements:

  • Strong technical skills and knowledge of IT systems and software;
  • Excellent communication and problem-solving skills;
  • Ability to work in a fast-paced environment and prioritize tasks effectively;
  • Strong analytical and troubleshooting skills;
  • Ability to work independently and as part of a team.

Work Environment:

As a Technical Support Specialist at IT Smart Finance, you will work in a dynamic and supportive team environment. You will have the opportunity to work with a variety of technologies and systems, and will be encouraged to develop your skills and knowledge.

What We Offer:

  • A competitive salary and benefits package;
  • Opportunities for career growth and professional development;
  • A dynamic and supportive team environment;
  • Flexible working hours and remote work options;
  • A comprehensive training program.

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