Program Assistant
hace 1 semana
The Program Assistant serves as the primary point of contact for UC exchange students in Madrid, providing essential information and support throughout their stay abroad. This role involves performing general administrative tasks, assisting with event planning, and maintaining accurate records.
Key Responsibilities- Provide exceptional customer service to UC exchange students, addressing their queries and concerns in a timely and professional manner.
- Assist with the planning and implementation of student events, ensuring seamless execution and a positive experience for participants.
- Maintain accurate and up-to-date records, including student information and academic records.
- Develop and maintain strong relationships with students, faculty, and staff to ensure a smooth and successful exchange program.
- Perform general administrative tasks, including data entry, correspondence, and reporting.
- Bachelor's degree in a related field or equivalent experience.
- Fluency in English and Spanish, with a high level of proficiency in written and conversational English.
- Excellent interpersonal and communication skills, with the ability to work effectively with diverse populations.
- Proven customer service skills and experience working in an office environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in MS Office 365 and other standard office software.
- One year of experience in a higher education setting, preferably in student affairs or international programs.
- Experience planning events, such as student orientations, and maintaining accurate records.
- Experience studying or living abroad, with a strong understanding of international education and cultural differences.
This is a part-time position, with a flexible schedule that may include occasional evenings and weekends. The successful candidate will be required to work in a fast-paced office environment, with a high level of organization and attention to detail.
Equal Opportunity EmployerUCEAP is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable work environment that values diversity, equity, and inclusion.
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