Customer Success Specialist for Financial Institutions

hace 4 días


Madrid, Madrid, España Cube A tiempo completo

Overview: CUBE is a global RegTech business that defines and implements the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and ever-changing world of compliance for our clients.

Salary: £60,000 - £80,000 per annum, depending on experience and location (New York, US). This salary range reflects the company's commitment to attracting top talent and offering competitive compensation packages.

Job Description:

We are seeking a skilled Customer Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for building deep relationships with our customers, understanding their needs, and ensuring they get the most out of our products. Your primary focus will be on providing exceptional customer support, resolving issues promptly, and driving customer retention and growth.

Responsibilities:



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