European Key Accounts Administration Specialist and Business Liaison

hace 4 semanas


Madrid, Madrid, España Brambles A tiempo completo

CHEP is a global leader in the supply chain solutions industry, and we're looking for a skilled professional to join our team as a European Key Accounts Administration Specialist and Business Liaison. In this role, you'll provide back-office support to our EKA central team and the wider EKA community, managing our most strategic customers across CHEP Europe.

This is a complex problem-solving role that requires proactive support and initiative coordination. You'll work closely with Business Development Managers to provide an effective resolution in a timely manner and drive improvements in customer experience. Your key accountabilities will include:

  • Acting as a Business Partner for the EKA Customer Management teams and Central Support functions
  • Leveraging technical and system expertise to protect our revenue and cash
  • Providing reactive and proactive support and guidance to our pan-European customer contacts
  • Contributing to the integrity of our EDI invoicing services
  • Supporting team tasks, including documentation of internal processes and maintenance of third-party customer invoice portals

To succeed in this role, you'll need a strong analytical background, experience in dealing with complex customer queries, and the ability to work autonomously and as part of a team. You'll also need to be proficient in SAP, Salesforce, and AFO, as well as have advanced MS Office skills.

At CHEP, we're committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing their potential. We're an equal opportunity employer and welcome applications from candidates who share our values.



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